One-Stop public grievance redressal platform for the citizens of Andhra Pradesh. The grievances can be registered from various sources viz. GSWS, 1902 Call Center, Mobile App, Web Application, Collectorate grievance day (Spandana Monday).
Dedicated Call Center for all the public grievances including Navaratnalu scheme related grievances. A 24/7 Call Center working 365 Days a year.
Dedicated Call Center to register the complaints related to sand and excise. A 24/7 Call Center working 365 Days a year.
A dedicated 24/7 Call Center to register the complaints related to corruption or bribe. The citizen details are kept confedential and will never be disclosed.
A dedicated 24/7 Call Center to register the complaints related to Rythu Bharosa and agriculture.
Citizens can visit Grama/Ward Sachivalayam to register the grievances througn Spandana portal with the help from Digital Assistant.
For general grievances
For sand & excise related grievances
For corruption related grievances
For YSR Rythu Bharosa grievances
Visit Grama\Ward Sachivalayam to register grievances
Grievance can be registered from multiple sources and a unique “ YSR# ” (Your Spandana Request Number) will be generated for each grievance
Grievance will be assigned to the respective redressal officer
Redressal officer performs the necessary enquiry, action and redresses the grievance
Citizen can 'reopen' the grievance if not satisfied with the resolution and the same will be assigned to the higher authorities to redress the grievance
Please note, all new grievances should be registered and redressed through the NEW Spandana portal.
OLD Spandana portal https://www.old.spandana.ap.gov.in will be accessible till all the previously registered grievances are redressed.
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